Go HighLevel Expert & Web Design Professional
Technical Support Specialist & Web Designer
I help businesses create professional websites, engaging GoHighLevel funnels, branded Canva designs and clear CRM video content that strengthens their digital presence and customer experience.
4+
Years Experience
6
Professional Roles
100%
HighLevel Certified
About Me
The Person Behind the Support Operations
I’m Muhammad Raza, a CRM & Automation Associate with experience in GoHighLevel, CRM management, workflow automation, funnel building, and client success. My career began with CRM and automation roles at Go Sky Level, where I developed expertise in setting up AI bots, follow-up sequences, A2P registrations, email and SMS campaigns, and providing technical support for clients. I later worked as a GHL Support Consultant and Client Success Manager, helping businesses implement automation strategies, optimize CRM systems, manage client relationships, and deliver tailored solutions.
With a Master’s degree in Mechanical Engineering and strong skills in problem-solving, project management, communication, and automation technologies, I combine technical knowledge with strategic thinking to create efficient systems that improve customer experiences and support business growth.
4+
Years Experience
10+
Businesses Supported
2
HighLevel Design Roles
∞
Client Issues Resolved
Quick Profile
Location
Multan, Punjab, Pakistan
Specialization
HighLevel CRM & Web Designing
Education
Masters in Mechanical Engineering
Halmstad University
Sweden
Experience
CRM & Automation (Vezzur). VA- Gohighlevel (GHL Techy). Support Consultant (Goskylevel).
Go High Level University(GHLU)
Availability
Open to Opportunities
experience
Professional Experience
experience
What I have Worked On
Practical systems built across web design, GoHighLevel funnel development, Canva editing, CRM video
production, customer support and digital marketing.
Web designer
Vezzur
Designed and updated professional business websites with a focus on clean layouts, organized content and user-friendly navigation. Used HTML and CSS to customize page designs and improve their appearance across desktop and mobile devices. Created visually engaging websites that clearly represented each business’s services and brand identity.
Designed clean, professional website layouts tailored to each business’s brand and services.
Customized page styling using HTML and CSS to improve responsiveness and visual consistency.
Organized website content and navigation to create a smooth user experience across different devices.
Web Design • HTML & CSS • Responsive Design
Customer service agent
Go Sky Level
Assisted customers with delivery inquiries, shipment updates, service requests and complaint resolution. Maintained clear and professional communication while coordinating with relevant departments to resolve concerns efficiently. Developed strong communication, problem-solving and client-management skills while delivering a positive customer experience.
Assisted customers with delivery inquiries, shipment updates, complaints and service-related requests.
Coordinated with internal departments to resolve customer concerns accurately and efficiently.
Maintained clear, professional communication while delivering a positive customer experience.
CRM Automation • Client Success • Workflow Optimization
Canva Editor & Funnel Designer
GHL Techy
Designed professional landing pages and sales funnels using GoHighLevel while creating branded graphics and visual content in Canva. Developed responsive, user-friendly layouts aligned with the client’s branding, services and marketing goals. Improved content presentation, mobile responsiveness, calls to action and user journeys to support lead generation and business growth.
Designed professional landing pages and sales funnels inside the GoHighLevel platform.
Created branded Canva graphics that matched the client’s visual identity and marketing goals.
Improved page structure, calls to action and mobile responsiveness to support lead generation.
Funnel Design • Canva Editing • Lead Generation
Client Succes Manager
Go High Level University - GHLU
Managed GoHighLevel CRM systems, automation workflows, and client success operations while supporting businesses with efficient digital solutions. Designed and optimized funnels, pipelines, integrations, and follow-up systems to improve customer journeys and business processes. Combined technical expertise with strategic communication to deliver scalable CRM solutions, resolve challenges, and help clients achieve better results through automation and streamlined workflows.
Managed client onboarding, account success, and ongoing relationships by understanding business goals, providing strategic support, and ensuring successful adoption of SaaS solutions
Acted as the primary client contact, coordinating with internal teams to deliver CRM setups, automation workflows, integrations, and solutions tailored to client requirements
Improved client satisfaction and retention through proactive communication, issue resolution, performance monitoring, and identifying opportunities for business growth.
CRM Videos • Funnel Development • Client Training
skills
Core Competencies
A well-rounded skill set built through years of real world support operations,
CRM management, team leadership and technical problem-solving.
Web Designing
Management Skills
Creativity
Digital Marketing
Form Building
Canva
Html,Css
High level & CRM
CRM Management
HighLevel Website Builder
Funnel Building
Calendar Management
White Label Setup
CRM Video Specialist
services
What I Can Help You With
Whether you're building a support team from scratch or optimizing an
existing operation, I bring hands-on expertise to every engagement.
Agencies Technical Support
In-depth troubleshooting and resolution for all HighLevel platform issues from sub-account problems to automation failures and funnel errors.
Funnel Building & Optimization
Strategic funnel architecture and conversion optimized design for every stage of your customer journey from lead capture pages to order forms.
CRM Setup & Pipeline Management
Full CRM configuration and pipeline management including contact segmentation, deal tracking, task assignments, calendar integration and custom field creation to keep your sales process organized and efficient.
Canva Editing & Graphic Design
Professional Canva graphics, branded marketing materials, banners, presentations and visual content that strengthen your business identity and online presence.
Website Design & CSS Customization
Responsive Business websites and customize layouts using HTML and CSS to improve branding, mobile responsiveness, navigation and the overall user experience.
Digital Marketing Support
Branded digital content, campaign visuals and marketing materials designed to strengthen online presence and improve audience engagement.
setrengths
Why Work With Me
The combination of technical depth, leadership experience and HighLevel
specialization makes me a rare asset in the support world.
01
Deep HighLevel Expertise
4+ years experience across technical support, HighLevel, CRM operations, agency support, SaaS setup, lead generation automation and integrations.
02
Creative Design Skills
Strong Canva and web design skills for producing clean, attractive and consistent branded visual content.
03
Customer-Focused Approach
Customer service experience that supports clear communication, problem-solving and a positive experience throughout every project.
04
Technical Knowledge
A Computer Science background with practical knowledge of HTML, CSS, CRM platforms and website customization.
05
Responsive Web Design
Website and funnel layouts designed to remain clean, functional and user-friendly across desktop and mobile devices.
06
Reliable Project Support
A balanced combination of creativity, management skills, technical understanding and attention to project requirements.
contact
Let's Work Together
Have a project, an agency that needs HighLevel support or a team that
needs training? Send me a message and let's get started.